General Service Office

The General Services Office (GSO) is a small team of administrators, engineers, building maintenance experts and drivers. The GSO team maintains facilities and equipment of five (5) buildings, a world class track oval and football field, with more than 200 rooms, and other areas all within the three (3) hectare campus. This maintenance feat is done with the support of other City departments, the help of regular outsourced service providers and multiple other maintenance experts such as:

Multimedia Equipment Maintenance
Building Management System Maintenance
Cooling Tower Treatment and Cistern/Water Tank Maintenance
Pest Control Management
Elevator Maintenance
Toilet Sanitation
Track Oval Turf Maintenance
Janitorial Services
Drinking Fountain Maintenance
CCTV Maintenance
Building Maintenance

To facilitate movement of people and goods, the University has a fleet of nine (9) executive vehicles and larger transport vehicles like coasters and bus. Vehicle and driver monitoring, vehicle dispatch and maintenance is the responsibility of the GSO. Other tasks that require specialized vehicles like trucks for movement of large and bulk materials are also requested by the office.

Mission

The General Services Office will continue to be responsive to the needs of the University; by being attuned to current best practices, adaptive to future industry trends in the field of building and facilities maintenance, and management of attached specialized units and service providers.

Vision

We envision a General Services Office to be composed of highly competent professionals mindful of the current and future needs of the University; proactive, innovative and competent individuals working as a team in serving the UMak community and its clientele.

List of Office Function

The GSO team functions are as follows

Assist and monitor implementation/status of all City projects and other on-going special projects
Conduct ocular inspection on building, facilities within UMak premises for maintenance concerns: architectural/civil, mechanical, electrical, plumbing works and any other works related to building maintenance
Assist our partners at the General Services Department – Building Maintenance Division (GSD-BMD) in the implementation of preventive maintenance schedules conducted by in-house and visiting service providers
Monitor implementation of all on-going special projects and daily operations of in-house maintenance services
Receive and address all maintenance requests
Supervision and facilitation of transportation services
Receive, check and release maintenance supplies
Facilitate housekeeping requests: daily and regular cleaning, movement or transfer of FFEs, venue set-up, and the like
Management of specialized service providers
Provide management with sound technical advice to guide them in strategic decisions
Plan and propose projects, activities and programs related to the preservation and betterment of the campus and its clients

Downloadable Forms

Organizational Chart

GSO Organizational Chart

Building Management System Unit

Transportation Services Unit

Downloadable Form

File Name	Download Link
Housekeeping Request Form	https://drive.google.com/file/d/1tSPoaykg6FvwQfZ5Eixqh4_kEc1PjyoR/view
Maintenance Request Form	https://drive.google.com/file/d/1wpidxFBRF9NbiT-RnpxNh0YWob0i_YKQ/view
Permit to Post Tarpulin Form	https://drive.google.com/file/d/1cAup0OenfU5LaSa3TI-7m2OP_T9Mhz66/view

Office Leadership

Mr. Eleazar G. Santiago, MIR

About

Contact Information

UNIVERSITY OF MAKATI
Basement Floor, Administration Building
J. P. Rizal Street Extension, Barangay West Rembo, Makati City
Contact Number: 8881-7391
E-mail: gso@umak.edu.ph