Lourlene Joy Dado Ugaddan is a former Global Communications Trainer in ePerformax Contact Center. She also has a work experience as a customer service representative, Recruitment Promoter, and Recruitment Officer in the same BPO company. After almost 8 years of working in the BPO industry, she found her way to pursue one of the things she is passionate about which is public service. She joined the University of Makati in 2014, as a Training Officer under the Human Resources Management Office. Has been part of the Quality Management Development Center as the Head for Accreditation, and concurrently as the Executive Assistant for the Vice President for Administration, before she was designated as the Director of the Corporate Communications Center which is now known as the Center for Integrated Communications.

Dir. Ugaddan is also a Philippine Navy Reservist and ranked as an Enlisted Personnel, Chief Petty Officer. Concurrently, she attends as training staff and the adviser of the Corps of Sponsors of the 270th Naval Reserve Officers Training Corps Unit of the University of Makati.

Completed her Bachelor’s degree in Mass Communication at Adamson University in 2005 she has also completed 32 units of her Master’s Degree in Public Administration at the University of Makati and currently completing her Thesis Paper writing. She also passed the Professional Civil Service Exam in 2018